FAQs

Frequently Asked Questions

Answers to the most popular questions about how we work, what it costs, and what outcomes to expect.

How much does it cost?
Costs vary based on scope, applicable frameworks, organization size, and current maturity level. Following a brief discovery call, we provide a fixed-fee or phased proposal—giving you clear visibility and predictable budgeting from the start.
What does a vCISO engagement actually look like month to month?
A steady rhythm: office hours with engineering, risk register hygiene, vendor review, board-ready reporting, and program milestones tied to your roadmap. You get leadership coverage without a full-time hire on day one.
Who will I actually be working with?
Named senior practitioners lead delivery. You meet your lead before kickoff; they stay accountable through evidence, audits, and handover—not a rotating cast.
Is there a minimum number of hours of commitment per month?
We offer both retained programs and fixed milestones. Minimums exist only where they protect quality (e.g., ongoing vCISO); one-off assessments have clear start and end.
How long before we see results?
Most teams see a prioritized control map and quick wins in the first few weeks. Certification timelines vary by framework and readiness—typically weeks to a few months with focused effort.
Can’t we just do this ourselves using a compliance tool?
Tools help with evidence collection, but they don’t replace judgment, scoping, auditor language, or operating discipline. We make tools work for how you actually ship software.
We already tried to get ISO 27001 certified / SOC 2 attested, and it stalled. Can you help?
Yes—stalled programs are common. We start from evidence and interviews, close the highest-risk gaps first, and rebuild momentum with a realistic plan auditors will accept.
What is your money-back guarantee?
Terms are agreed in writing per engagement. Where we offer satisfaction milestones, they’re spelled out in the SOW—not vague marketing promises.
Do you work with early-stage companies or only established ones?
Both. We right-size controls and evidence to stage: seed teams get lean programs; enterprise gets scale, segregation, and board reporting.
We just need a pen test / gap assessment / internal audit / one-off piece of work. Do you do that?
Absolutely. Many clients start with a focused assessment or pen test, then expand into program work if it helps.
Can I speak to a current client before deciding?
Where references agree, we’re happy to arrange intro calls after mutual NDA and fit check.
Can I ask something else?
Of course—use the contact page or email hello@cyber360x.com with any question. We read every message.

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